Refund Policy

In case you choose to cancel your order for any other reason, you must do so within 24 hour after placing your order. Refunds will be directly debited to your account.Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
We appreciate your feedback and we always thrive to deliver the best quality products. We will study how your order looks and make the appropriate action on a case by case basis.
Try reprocessing the order. If it doesn’t work, then please contact us using our store branches whatsapp or email us at occasions.cakesuae@gmail.com so that we can use a manual payment link for your order.
We got it covered. Instances like this appear in any system, and we issue a refund that should reach your bank account within 14 days depending on the bank processing.